ATTITUDES OF ENGLISH-MAJOR STUDENTS OF NHA TRANG UNIVERSITY TOWARDS USING CHATGPT FOR WRITING SKILLS

Bui Thi Ngoc Oanh, Nguyen Thi Nhat Thao

doi:10.59266/houjs.2026.1191

Authors

Bui Thi Ngoc Oanh, Nguyen Thi Nhat Thao

DOI:

https://doi.org/10.59266/houjs.2026.1191

Keywords:

AI, attitude, ChatGPT, English-major students, writing skills

Abstract

Writing is one of the most difficult but necessary skills for English. In the information technology era, learners frequently use artificial intelligence, the most popular of which is ChatGPT, to complete their assignments. This paper examines the attitudes, potential benefits, and challenges of using ChatGPT to support the writing skills of English-major students at Nha Trang University. The population was 116 freshmen and sophomores in the second semester of the 2024-2025 school year. Both qualitative (personal interviews) and quantitative (online surveys, statistical analysis) methods were used. The statistical analysis indicates that using ChatGPT improved students’ writing performance, with a small-to-moderate effect size. The students used ChatGPT to generate suggestions for writing content and ideas, improve their papers, and correct grammar and spelling errors. However, they faced difficulties with plagiarism, validity and reliability, distinguishing between correct and incorrect prompts, and inappropriate responses. This paper suggests to lecturers and students how to effectively use ChatGPT for writing skills.

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